Hey there! 👋 My name is Emma and I'm an Experience Design team member at JPMorgan Chase & Co. ✨

My experience spans mission-driven agencies and enterprise organizations across financial services, education, healthcare, and nonprofit sectors, informed by 10+ years in corporate fashion design and nonprofit program leadership.

🏦 As an Experience Design Vice President at JPMorgan Chase & Co., I lead end-to-end UX strategy, design, and delivery for core capabilities within an internal developer platform serving tens of thousands of engineers firm-wide. My work focuses on creating cohesive, accessible, and scalable platform experiences that reduce friction, support complex workflows, and enable teams to work more effectively.

📝 As a UX Designer and Researcher at Mighty Citizen I leveraged data-driven insights, information architecture, and iterative design processes to solve complex problems and create engaging, accessible digital experiences that align user needs with business goals.

👕 As a Senior Designer with Abercrombie & Fitch I led design across multiple product categories, conducting in-depth research, iteration, and executive presentations while managing designers and collaborating cross-functionally with merchandising, sourcing, planning, graphics, analytics, and technology teams.

🐱 As a program manager in the nonprofit animal welfare space, I built adoption and foster programs from the ground up with a strong focus on customer experience—improving digital engagement through websites and apps, optimizing in-person interactions, and contributing to branding and marketing initiatives.

💪 As a designer, I aim to develop products that create an impact. Through my work, I've learned how tools can create significant barriers to understanding and efficiency for consumers. I believe that by coupling design thinking with an enthusiasm for team collaboration, I’m able to be a strong advocate for others and make a difference.​

​

Before my work in design, research, and non-profit management, I graduated with honors from the Rhode Island School of Design (RISD), where I studied Apparel Design.

​

For fun, you’ll most likely find me doodling in my sketchbook or creating custom pet portraits.